Open the Start menu, search for "reliability," and click the View reliability history option that appears. In these situations, I recommend checking Windows' Reliability Monitor-it's a lesser-known, error-reporting tool buried in Windows' settings. If you still can't pinpoint the cause of your lockups, you'll have to do some extra troubleshooting. If it doesn't, you might be unfortunately stuck doing some of that work over again. It won't necessarily work every time, but it's worth a shot-do some digging on whatever program crashed to see if it has a similar feature. For example, Microsoft Word, Excel, and PowerPoint auto-save backups as you work, and you can often recover them the next time you open the program. You can also navigate to File > Info > Manage Document(s) > Recover Unsaved Document. If you were working on something important when the freeze happened, you may be able to recover it, depending on the program and how it handles unsaved documents. Press and hold down on the power button until your computer turns off, then press the power button again to boot back up from scratch. If you can't even open the Task Manager, then your computer is truly locked up and the only way to get it moving again is a hard reset. Hopefully, the developers will issue a fix, as Grammarly seems to have done. You may also have a run-of-the-mill conflict with an extension-for example, I recently had issues with the Grammarly extension freezing Google Docs all the time-so try disabling any browser extensions to see if that solves the problem. This will show you the different processes running within your browser, potentially giving you some information on what page or extension might be frozen, or using lots of CPU and memory. In Firefox, you can click the menu button and go to More Tools > Task Manager. In Chrome and Edge, press Shift + Esc to see the browser's Task Manager. In those scenarios, Windows’ Task Manager might tell you your browser isn’t responding, but if you want more info on why, you have to dig deeper. And when so much of what we do on computers is confined to the browser, this feels like your whole computer is freezing, when it might just be the page you’re on. Sometimes, your computer is running fine, but your browser gets stuck on a certain page. If the program is so intensive that it's running out of resources, you may even need to upgrade your hardware. If your computer always seems to freeze when that program is running, though, you may need to uninstall it and find an alternative. Your OS should snap back to attention as soon as you've closed the program, and you can restart it to continue your work. If you're dealing with an isolated incident, that should be all you need. If any of them are not responding, select them and click the End Task button. Mac users can use Command + Option + Escape to open a similar menu. Strike this combo on your keyboard and choose the Task Manager option from the resulting screen to see a list of running programs. If Windows doesn't recover (or it starts freezing again after it recovers), it's time to break out old faithful: Ctrl + Alt + Delete. Similarly, make sure your mouse is working properly-it could be that your mouse just got disconnected or ran out of batteries, which can give the illusion of your computer freezing. You'd be surprised how many times this actually works, especially if it's a random occurrence (and not a chronic problem). Best Malware Removal and Protection Software.
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